High-quality products tailored for wholesalers and distributors worldwide.
Tianz Sea Food Co., Ltd follows a clear order process designed for international B2B buyers. Because seafood specifications, processing requirements, packaging, documentation, and shipping conditions may vary by product and destination, all commercial terms are confirmed according to the details of each order.
To receive an accurate response, please provide as much information as possible about the seafood products you require. Our team will review your request and contact you if additional details are needed.
Tianz Sea Food Co., Ltd will evaluate the requested specifications before confirming availability and commercial terms. Custom requirements may include product size, processing format, net weight, glazing or other treatment where applicable, packing configuration, carton markings, labels, and private branding.
Customized items are subject to technical review, minimum order considerations, material availability, and production feasibility. Samples or pre-production references may be discussed when appropriate. Any sample cost, courier charge, preparation time, and approval procedure will be confirmed before arrangement.
Our quotation will be prepared according to the confirmed product specifications, quantity, packaging, destination, and trade terms. Pricing may be affected by raw material availability, seasonal conditions, customization, exchange rates, freight costs, and other order-specific factors.
A quotation may include the following information:
Unless otherwise agreed in writing, freight, insurance, duties, taxes, customs clearance charges, destination handling fees, and other local costs are determined by the applicable trade terms and are not automatically included in the product price.
An order is considered confirmed only after both parties have approved the commercial and technical details in writing. Depending on the transaction, confirmation may be recorded through a sales contract, pro forma invoice, purchase order, specification sheet, packaging approval, or other agreed order document.
Before confirmation, buyers should carefully check the following:
Any amendment requested after order confirmation may affect price, material availability, packaging, documentation, or delivery timing. Changes will take effect only after written acceptance by Tianz Sea Food Co., Ltd and, where applicable, issuance of revised order documents.
Payment arrangements are determined according to the order value, product requirements, customization, transaction history, and agreed trade terms. The applicable payment method, payment schedule, currency, and due dates will be stated in the quotation, pro forma invoice, sales contract, or other confirmed commercial document.
Production, customized packaging, or shipment may be scheduled after the required payment and approvals have been received. Buyers should verify beneficiary and bank information against official documents issued by Tianz Sea Food Co., Ltd. If any request is received to change payment details, please confirm it with our authorized contact through a separate communication channel before transferring funds.
Bank charges and intermediary bank fees are handled according to the agreed payment terms. Delayed payment or incomplete transaction information may affect order processing and shipment arrangements.
After the order and required payment are confirmed, preparation or production will be arranged according to the approved specifications. The schedule depends on the product, order quantity, processing requirements, packaging materials, buyer approval times, and raw material availability.
For customized orders, buyers may be asked to approve label layouts, artwork, carton marks, packaging details, or reference samples before full production proceeds. Approval should be provided in writing and within the requested review period. Delays in submitting files or confirming details may result in a revised schedule.
When practical and agreed in advance, progress updates, packaging photographs, or other production information may be provided. Such materials are for order communication and do not replace any formal inspection procedure required by the contract.
Order checks are carried out against the specifications and acceptance requirements confirmed for the transaction. The scope and method of inspection depend on the product and the agreed order terms.
If a buyer requires third-party inspection, laboratory testing, special sampling, or destination-specific documentation, these requirements must be disclosed before the order is confirmed. The responsible party, inspection timing, testing standard, related cost, and effect on the delivery schedule will be agreed separately. Inspection arrangements should not delay dispatch beyond the confirmed schedule unless both parties agree otherwise in writing.
Products will be packed according to the confirmed packaging specification and transportation requirements. Standard or customized packing may be discussed based on product characteristics, order quantity, destination regulations, and shipping conditions.
Buyers are responsible for providing accurate label text, translations, trademarks, barcodes, importer information, and market-specific instructions when these are required. Tianz Sea Food Co., Ltd will use buyer-supplied files according to the approved version. The buyer should ensure that supplied content is legally authorized and suitable for the destination market.
Shipping may be arranged by sea, air, courier, or another suitable method, depending on the product, quantity, required storage conditions, destination, and agreed trade terms. The final transport method, loading point, destination, freight responsibility, insurance arrangement, and shipping documents will be stated in the confirmed order documents.
Any stated lead time or estimated departure date is based on the information available at the time of confirmation. Actual timing may be affected by product availability, buyer approvals, carrier schedules, port conditions, customs procedures, weather, inspection, documentation, or events outside reasonable control. Tianz Sea Food Co., Ltd will communicate relevant updates when available.
Buyers should provide complete consignee, notify-party, import license, and destination documentation details within the required timeframe. Costs caused by incorrect information, delayed instructions, failed customs clearance, uncollected cargo, demurrage, storage, or destination handling may be assigned according to the agreed trade terms and the responsible party.
Upon receipt, the buyer should check the shipment promptly, including the quantity, packaging condition, labels, transport records, and product condition where applicable. Any visible damage, shortage, or delivery irregularity should be noted on the carrier’s receipt and reported without unnecessary delay.
If a quality or quantity concern arises, please contact Tianz Sea Food Co., Ltd with the following information:
Claims will be reviewed against the confirmed specifications, shipping terms, available evidence, and handling conditions. Buyers should preserve the affected products and packaging while the review is in progress and should not dispose of, return, or alter them without prior written agreement. Any resolution will be discussed according to the circumstances of the confirmed order.
Requests to cancel or modify an order must be submitted in writing. Approval depends on the order status and whether raw materials, production, customized packaging, inspection, documentation, or logistics have already been arranged. Costs already incurred may be charged to the buyer where applicable. Customized goods or packaging may not be cancelable after preparation has started unless otherwise agreed in writing.
Tianz Sea Food Co., Ltd supports buyers throughout inquiry, specification review, order confirmation, production communication, shipping coordination, and after-sales follow-up. For repeat orders, buyers should reference the previous order and clearly identify any requested changes, as product availability, pricing, packaging materials, freight conditions, and regulatory requirements may change.
All final product specifications, prices, payment terms, delivery arrangements, and other commercial conditions are governed by the written documents confirmed for the individual order. Please contact our sales team with your purchasing requirements to begin the quotation and order review process.